Detailed Product Description

Feature:
The service monitoring and warning system is a product mixed with the digital wireless
service calling system to solve the problems in the service monitoring and
management. It can analyze on all kinds of data in the service process and make
several report forms to provide references to the managers, standardize the service
process and assess on the waiters' workload and efficiency effectively.
The service monitoring and warning system has solved the problems of quick responding
in the service process, so the director can know the working state of every
waiter, the calling quantity of the guests, the responding time of the waiters,
and whether there is any overtime calling at any time. The boss can also sample
the tests on the working status of the waiters and managers. Furthermore, the personnel
department can evaluate the working quality of every waiter objectively
through the report forms provided by the system.

System Components
The HY-2677C digital wireless service calling system (3-key button is adopted), pager,
service monitoring and warning system software (network version), connect
cable and palm button.

System Functions

It is capable to receive and store the calling and responding information, inquiring
and making statistics on the historical data.
it is capable to set the individual serving responding standard, for example: 30
seconds, 90 seconds and etc.
it is capable to the corresponding relations between the personnel and the table/balcony.
Monitor the service status of every waiter and every table.
Prompt "the service responding overtime"  in tone and message.
Draw out the report forms in all kinds of conditions.
Sequence the statistics data according to several conditions.
To form simple and understandable statistics charts for every report form.